- What personally identifiable information is collected from you, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data?
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
You agree to indemnify, defend and hold harmless BLUE CAVALRY, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. BLUE CAVALRY reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with BLUE CAVALRY in asserting any available defences.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Limitation of liability
Notwithstanding anything contrary to an agreement would Blue Cavalry be held liable for paying in excess any amount under an Order Plan considered to be subject of a dispute. The Blue Cavalry Portal and any content provided through it is provided on an "as is" and "as available" basis, except where expressly provided otherwise.
Copyright and Content Ownership
Any content posted by a client and transmitted to Blue Cavalry should directly comply with India/US cyber laws and or copyright laws of a client's respective country. Any data shared with us would be the intellectual property of that person or a third-party from which the content has been sourced. Blue Cavalry would not own any rights to such issues. Any queries or resolutions posted on forums would become property of Techoza consulting. Blue Cavalry reserves the right to remove any content deemed as inappropriate from its website without assigning any reason.
Other General Conditions
The recipient availing the services must be 13 years or more. Only a human must benefit from the services provided. An account can only be used by one person. This single account has a limited scope of usage as defined by number of PCs in the agreement. A client would further need to purchase support for additional PCs if the need arises. Blue Cavalry reserves the right to provide services only for issues and software listed on the website. Any software issues and services falling beyond such a scope do not entitle Blue Cavalry to provide services. The services portfolio is to be only delivered through mediums such as Phone, Chat and e-mail. The onsite module is not included as a model for providing services. At no point in time Blue Cavalry would be liable to provide support for any hardware issues related to PCs, Servers, Printers, Routers and Wireless Access Devices. The organization does not offer replacement or takes responsibility for any malfunctioning computer part. No warranty on hardware and software covered under the support plan would be provided. Blue Cavalry is not responsible for maintaining security of a PC including user name and password. Neither shall the organization be held liable for any loss or damage resulting from a failure to comply with a security obligation. 10-PC users are requested not to share their computer user name and password with support professionals at any time. If accidentally shared the password must be changed immediately. Blue Cavalry cannot be held responsible for any loss or damage resulting from a data theft taking place on a user's computer. PC users must actively monitor a remote session initiated by a Blue Cavalry technician. At any time the failure to do so and any data theft or loss arising from an unattended remote session or the absence of a technician would absolve Blue Cavalry from any untoward consequences. Further, at no point in time the same service should be used for any illegal or unauthorized purpose by the client. Nor at the same time clients should end up violating any rights applying to their jurisdictional territory.
All actions and interactions with regards to computer support should be in compliance with cyber laws of India, US or one's country of residence. Blue Cavalry as a merchant would be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of a decline of authorization for any Transaction. Nor at any time would a liability become binding in the case of a cardholder exceeding the preset limit mutually agreed upon by the acquiring bank at any time.
The use of Blue Cavalry services portfolio is to be made by the client at his own discretion. This service is either provided on an as is and as available basis. Technical support service is made available only to clients who have paid the subscription charges. The same service is provided either through e-mail, chat or phone or via remote session. The services are made available only in English. Other languages would be entertained only on a best effort basis. Blue Cavalry reserves the right to use 3rd party vendors and hosting partners for providing the necessary hardware, software, networking and other related technologies for running the service. At no point in time services should be modified or resold to a 3rd party unless specified by HPC Consult. Any liability arising from such a scenario would be solely borne by the client. The organization reserves the right to remove Content and Accounts containing content that in its discretion is unlawful, threatening, offensive, libelous, defamatory, pornographic and objectionable. Amounting to violating a party's intellectual property or terms of service.
Any verbal, physical or written abuse (including threats of abuse or retribution) of an employee would result in immediate account termination.
Clients need to take note any technical processing and transmission of services including content might be transferred in an unencrypted manner and may (a) involve transmissions over various networks (b) changes for conforming or adapting to technical requirements of connecting networks and devices. No request would be entertained for posting, hosting or transmission of unsolicited e-mails, SMSs, or spam messages. Transmission of any worms, viruses or any code of a destructive nature would not be entertained. At no point in time Blue Cavalry warrants services offered will meet specific requirements, services would be uninterrupted, timely, secure or error-free, the results obtained from the use of services would be accurate or reliable, the quality of any products, services, information or other materials purchased would be within one's expectations and lastly would any errors in the service would be corrected. Blue Cavalry cannot be held responsible for any direct, indirect, incidental, special, consequential or exemplary damages leading to loss of profits, goodwill, use, data or other intangible losses (even if in a the scenario where Blue Cavalry services has been advised of a possibility of such damages), resulting from: the use or the inability to use the service or the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service or unauthorized access to or alteration concerning transmission of data or statements or conduct of any third party on the service or any other matter relating to the service. Any liability would be limited to the value of service contract. The failure of Blue Cavalry to exercise or enforce any rights or the Terms of Service will not amount to a waiver of such right or provisions. The Terms of Service constituting the entire agreement between Blue Cavalry and its clients govern the use of the Service, superseding any prior agreements made with Blue Cavalry (including, but not limited to, any prior versions of the Terms of Service).
Blue Cavalry is an independent provider of remote tech support for third party products. Any use of third party trademarks, brand names, product and services is only referential. Blue Cavalry hereby disclaims any sponsorship, affiliation or endorsement of or by any third-parties. If your product is covered by warranty, the support service maybe available for free from manufacturer. For any further questions and Terms of Service a query can be sent to firstname.lastname@example.org